Shipping & Returns

Delivery Time
All of our pieces are made to order in Peru. Production time is approximately 2-3 weeks. Once your order is placed, we will provide an estimated ship date within 2 business days. Delivery dates are estimates and not guaranteed. If you need an order by a specific date, please contact us before placing your order and we will do our best to accommodate.

Shipping Service
Orders ship via express service with UPS or FedEx. You will receive a shipping confirmation and tracking number once your order leaves our studio.

Shipping Costs
We offer free shipping within the continental United States. For international shipping inquiries, please contact us prior to placing your order.

Returns: We hope you treasure every piece, but if your order isn’t quite right, you may submit a return within 15 days of delivery. Currently we are offering free returns. Simply email us at info@holaestudioalba.com with your return details, and we’ll provide a shipping label within 24 hours. Custom designs and jewelry can't be returned.