Repairs:

We believe jewelry should be cherished — not discarded. That's why every piece you buy from us comes with a 5‑year guarantee: if something goes wrong during that time, we’ll repair it. Please note there might be an extra charge for gold re-plating

Even after those first five years, we still offer a lifetime repair service for a small fee — from resizing to re‑plating or other repairs — so that even your most loved pieces can have a second life.

If you need help with a repair, just reach out to us at info@holaestudioalba.com and we’ll guide you through the process.

Recycling and Circularity:

We’re committed to reducing waste and keeping materials in use. If you have a broken piece or jewelry you no longer wear — whether it’s from us or any other brand — we’re happy to take it back, recycle the precious metals, and ensure it never ends up in landfill.

Our goal is to give materials a second life, whether that means refurbishment, reuse, or transformation, helping to create a truly circular approach to jewelry.

If you have jewelry you'd like to recycle get in touch at info@holaestudioalba.com for more details.

Buy‑Back & Reward for Circular Choices

We hate to see beautiful jewelery go to waste. That’s why we offer a buy-back programme: return pieces you no longer want or cannot wear, and we’ll handle their proper recycling and reuse. As a thank you, you’ll receive 20% off your next purchase.

By participating, you’re helping reduce waste and giving your pieces a meaningful second life — while discovering something new to love. Get in touch for more details on our buy-back program: info@holaestudioalba.com

To learn more about any of these initiatives visit the FAQs section